Modalu - Pippa handbag

In early May, when Sweet Tea in Seattle blogged about the Pippa handbag from Modalu in the UK, I went ahead and placed a pre-order. Soon after her post, Sweet Tea put up a great vlog. I already knew she has a good eye, so I wasn't worried about whether I'd like it or not. It was still good to get a preview while I wait. I went ahead and put myself on the waitlist. The charge posted right away, as opposed to being charged after the item ships. The order was due to ship in Sept. I received the handbag in late Aug, just a week or so ago. It was nice to receive it early. Sweet Tea did such a great review, so there were no surprises. I love the color & look of it, including the fact that the zipper track is black, not grey. The love kinda stops there.

38 wks, btw

I paid $275 US shipped for this...





...needless to say I was not thrilled to unpack it and see the blemished on the front of the handbag.









I knew better, but was hoping that the scratches were some dust or other material from the factory. So I got out a cloth and my Leather Honey to dab at it. As I guessed, that wasn't factory dust. Those were scratches. The leather darkened a bit. It didn't turn grey, but it was darker and that was momentarily encouraging.





After it dried, the blemishes showed up again. Leather Honey generally doesn't change or darken leather, but I hoped in this case it would.





I've contacted customer service about the scratches and they asked for pictures, which I emailed. That was last Friday. It's a bit disappointing since I'm having the baby in a couple of days and wanted to have it resolved before then. Also, I paid a good sum for the handbag. It would be nice to have it in mint condition. I re-sent my email again, so hopefully Modalu will respond and right the situation.



To be continued...





♥